Common Automotive Insurance Complaints

Having an Automotive Policy to cover during hard times is great to protect yourself. But that doesn’t mean the company will always satisfy their customers.


  1. Quality of Vehicle Repairs

 It’s important to read the fine details to know who will be responsible for conducting repairs. A huge number of complaints often go towards the quality of repairs done after the event of the accident. When choosing an automotive insurer, you’ll need to check the guaranteed duration of the repairs as it varies from each company. According to your policy, if it states that the insurer will arrange for repairs, then they will be responsible for the quality of repairs. However, if the policy state otherwise that the insurer will reimburse you on the repair costs, then they are not accountable for the quality.

  1. Rejected Claims

Before signing up for policies, be honest about any additional modifications to your vehicle. Sometimes, customers who are not upfront about it will have their claims rejected by the insurer as the customer didn’t state any modifications. Double check with the insurer if you’re not very sure what applies to a modification before buying a policy.

  1. Policy Renewal Problems

Customers can often renew their policies with only their credit card details and no further questions asked. Inquiries towards the customers should be displayed when they have successfully renewed their policy. But, if a customer fails to disclose any additional information they should have stated before, then the insurer would reject the claim.

You’ll want an insurer that is flexible and reliable to their customers, such as the Liberty Automotive Protection. The Liberty Auto Protection Complaints About Insurance are significantly lower than other automotive insurers where they have presented their Liberty Automotive Plans by covering their customers for over 30 years of quality service. These complaints are most commonly linked to the fine print of each policy. Therefore it is important to through the small details to understand the main reasons why as rejection happens.